Privacy Policy

Last updated: January 2024

1. Introduction

mountain-kudu ("we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mountain-kudu.com and use our fuel analysis services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when using our services, including:

• Name and contact details (email address, postal address)
• Vehicle information (make, model, registration year, fuel type)
• Driving patterns and mileage data
• Service enquiries and correspondence
• Payment information for service transactions

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookie data as described in our Cookies Policy

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver our fuel analysis services
• To respond to enquiries and communicate about our services
• To process transactions and send related information
• To improve our website and service offerings
• To comply with legal obligations
• To prevent fraudulent activity and protect our rights

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:

• Consent: Where you have given clear consent for specific purposes
• Contract: Where processing is necessary to perform our services
• Legal obligation: Where we must comply with the law
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in our operations (subject to confidentiality agreements)
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period depends on the nature of the information and the purposes for which it is processed.

7. Your Rights

Under data protection law, you have rights including:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data in certain circumstances
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Request transfer of your data to another organisation
• Right to object: Object to processing based on legitimate interests

To exercise any of these rights, please contact us at [email protected].

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. Where such transfers occur, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

mountain-kudu
47 Whitmore Street
London, EC2A 4NR
United Kingdom
Email: [email protected]

12. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority. In the United Kingdom, this is the Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk or by calling their helpline.